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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Randall Bledsoe

November 21, 2024

5  out of  5
rating by Randall Bledsoe
"I have been with this agency for several years now and have no complaints. Desirae always goes above and beyond with quick responsive service."
We responded:
"Thank you so much for your kind words and continued trust over the years! It's wonderful to hear that Desirae's quick and responsive service has made such a positive impact. Your satisfaction is our top priority, and we look forward to serving you for many more years to come!"
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Debra

November 21, 2024

5  out of  5
rating by Debra
"Very nice and Profesional office staff. Fair prices."
We responded:
"Thank you so much for your kind words, Debra! We're delighted to hear that you found our office staff professional and our prices fair. Your feedback means a lot to us and we look forward to continuing to serve you!"
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Phil Oz

November 18, 2024

5  out of  5
rating by Phil Oz
"Great customer service. Answered on the first call every time."
We responded:
"Thank you for the fantastic feedback! It's wonderful to hear that the customer service met your expectations and that your calls were answered promptly. Your satisfaction is our priority!"
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James Troup

September 30, 2024

5  out of  5
rating by James Troup
"I have spoken with Desirae at the State Farm office several times and she is always super helpful and very responsive. I highly recommend calling Bruce Patteson's office in Athens and specifically Desirae to help you with any policies or questions you need answered!"
We responded:
"Thank you so much for your kind words, James! It's fantastic to hear that Desirae has been super helpful and responsive during your interactions. We appreciate your recommendation and are always here to assist with any policies or questions you may have!"
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Stella Long

September 29, 2024

5  out of  5
rating by Stella Long
"Fantastic customer service representatives. Very friendly and knowledgeable."
We responded:
"Thank you so much for your kind words, Stella! It's wonderful to hear that you found our customer service representatives friendly and knowledgeable. We're here to help with all your insurance needs and appreciate your positive feedback!"
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Scott Caylor

September 29, 2024

5  out of  5
rating by Scott Caylor
"Best place for insurance professional staff"
We responded:
"Thank you so much for your kind words, Scott! We're delighted to hear that you found our staff to be professional and our office a great place for insurance."
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Joshua Osmin

September 22, 2024

5  out of  5
rating by Joshua Osmin
"Desirae is awesome!!"
We responded:
"Desirae's dedication truly shines through! It's fantastic to hear that you had such a positive experience. Thanks for sharing!"
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Tonja Lewis

September 22, 2024

5  out of  5
rating by Tonja Lewis
"Desirae is amazing. Goes above and beyond."
We responded:
"Thank you so much for your kind words about Desirae! It's wonderful to hear that she went above and beyond to assist you. Your feedback is greatly appreciated!"
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Jefferson Hester

September 22, 2024

5  out of  5
rating by Jefferson Hester
"Great people to deal with. My insurance agent, Desirae Baker, is always available when I need an answer or a quote. Thank you for all that you do. THANK YOU!!!"
We responded:
"Thank you so much for your kind words! Desirae is dedicated to providing exceptional service and it's wonderful to hear that she has been able to assist you promptly. We appreciate your support and look forward to continuing to serve you!"
Profile photo of Jacob Baker

Jacob Baker

September 22, 2024

5  out of  5
rating by Jacob Baker
"Very responsive and they gave me an incredibly good rate on my car and home insurance!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that you found the rates for your car and home insurance to be incredibly good. Being responsive and providing great service is always a top priority."
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Jenean Smith

September 17, 2024

5  out of  5
rating by Jenean Smith
"Saved us alot of $$$. Desirae is awesome to work with!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Desirae was able to help you save money and that you enjoyed working with her. We appreciate your feedback!"
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Robert Landress

September 11, 2024

5  out of  5
rating by Robert Landress
"Desiree has been a Great help Awesome job She took care of everything I needed Thank you"
We responded:
"Desiree's dedication truly shines through in her work! It's fantastic to hear she took care of everything you needed. Thank you for sharing your positive experience!"
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Suzanne Nenon

August 8, 2024

5  out of  5
rating by Suzanne Nenon
"Great Insurance Office !"
We responded:
"Thank you so much for your kind words, Suzanne! It's wonderful to hear that you had a great experience with our office. We're here to help whenever you need us!"
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Keith Hembree

July 10, 2024

5  out of  5
rating by Keith Hembree
"Desirae has been very helpful with my concerns."
We responded:
"Thank you for sharing your positive experience with Desirae! We're glad to hear she was able to assist you with your concerns. If you have any more questions or need further assistance, feel free to reach out."
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Buffy Jones

July 10, 2024

5  out of  5
rating by Buffy Jones
"Bruce and hus staff are always friendly and helpful. My claim was filed immediately. My windshield was filed in 2 days. Easy to work with. Desired was extremely helpful."
We responded:
"Thank you for sharing your positive experience with us! We appreciate your kind words and look forward to assisting you in the future."
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Dee No

July 10, 2024

5  out of  5
rating by Dee No
"Great representatives at State Farm! Their rates were very fair and low, which is what we need in these expensive times..Thank you Bruce and Desirae!"
We responded:
"Thank you for the kind words, Dee! We're happy to hear that you had a great experience. We're always here to help with fair and low rates to meet your insurance needs. Thank you for choosing State Farm!"
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Brenda Norwood

April 28, 2024

5  out of  5
rating by Brenda Norwood
"Mr Bruce Patterson and his staff were very friendly and helpful"
We responded:
"Hello Brenda Norwood, Thank you for your positive google review. Our office top priority is to provide great insurance options for our policyholder's, and provide a positive and friendly insurance office. Thank you for trusting State Farm for your insurance needs. -Bruce."
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Paula

April 25, 2024

5  out of  5
rating by Paula
"Bruce Patteson , along with his staff are on the ball to assist you in getting your insurance needs taken care of in a timely manner. They are all very personable and professional. They treat all individuals as if they were the only ones in the room. Thank You for your speedy and professional help."
We responded:
"Hello Paula, Thank you for your positive google review. Our office top priority is to provide great insurance options for our policyholder's, and provide a positive and friendly insurance office. Thank you for trusting State Farm for your insurance needs. -Bruce."
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Paul Pickel

April 15, 2024

5  out of  5
rating by Paul Pickel
"Very professional & courteous,handled my issue promptly and efficiently."
We responded:
"Hello Paul, Thank you for your positive google review. Our office top priority is to provide great insurance options for our policyholder's, and provide a positive and friendly insurance office. Thank you for trusting State Farm for your insurance needs. -Bruce."
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Eric Hill

March 7, 2024

5  out of  5
rating by Eric Hill
"Very helpful and knowledgeable. Staff is very friendly and curtious. If in need of an agent I'd definitely check him out."
We responded:
"Hello Eric: Thank you for your positive google review. Our office top priority is to provide great insurance options for our policyholder's, and provide a positive and friendly insurance office. Thank you for trusting State Farm for your insurance needs. -Bruce."
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Baby Care

February 20, 2024

5  out of  5
rating by Baby Care
"Desirae went above and beyond working with us. Very professional and knowledgable in her field. She was very attentive to what we needed and took very good care of. We had several quotes to choose from but her service was hands down the best. We were so happy to switch! Highly recommend!!"
We responded:
"Hello Aurora: Thank you for your positive google review. Our office top priority is to provide great insurance options for our policyholder's, and provide a positive and friendly insurance office. Thank you for trusting State Farm for your insurance needs. -Bruce."
Profile photo of Heath Pickel

Heath Pickel

February 20, 2024

5  out of  5
rating by Heath Pickel
"This office handles business professionally and efficiently and is very open to communicate with clients!"
We responded:
"Hello Heath: Thank you for your positive google review. Our office top priority is to provide great insurance options for our policyholder's, and provide a positive and friendly insurance office. Thank you for trusting State Farm for your insurance needs. -Bruce."
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Elijah Pittser

February 16, 2024

5  out of  5
rating by Elijah Pittser
"Desirae made switching insurances very understandable and easy!"
We responded:
"Hello Elijah: Thank you for your kind words and positive review. Thank you for trusting State Farm for your insurance needs. -Bruce."
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Chris Coleman

February 7, 2024

5  out of  5
rating by Chris Coleman
"I had the pleasure of talking to Desirae and she immediately helped me feel at ease and explained anything I didn’t understand thoroughly for me and was very patient and kind. I’m very happy to be using this agent for my insurance!"
We responded:
"Hello Chris: Thank you for your positive google review. Desirae and my entire team does a fantastic job with our customers. Our office top priority is to provide great insurance options for our policyholder's, and additionally provide a positive and friendly insurance office. Thank you for your insurance business. -Bruce."
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hugh mcwilliams

February 7, 2024

5  out of  5
rating by hugh mcwilliams
"Bruce and entire office are professional, courteous and efficient. I look forward to an ongoing relationship."
We responded:
"Hello Hugh: Thank you for your positive google review. Our office top priority is to provide great insurance options for our policyholder's, and provide a positive and friendly insurance office. Thank you for your insurance business. -Bruce."