
State Farm® Insurance Agent Bruce Patteson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Christie Su
September 10, 2025
"Bruce and James have been wonderful to work with. I'm impressed with their responsiveness whenever I call or email. They have a wealth of knowledge and are always willing to help."
Phyllis Brooks
September 5, 2025
"I was pleased with the service it was quick and efficient.The staff was very pleasant to work with."
"Thank you, Phyllis! I'm glad to hear you enjoyed working with our office. If there's anything else we can assist you with, feel free to reach out!"
Vikkisu Carter
September 3, 2025
"I've been with State Farm for years and the staff is friendly, the app is easy to use. Always there when I need them and very helpful when it comes to an accident or needing a rental car."
"Thank you, Vikkisu, for your wonderful feedback! I'm happy to know that you've had such a positive experience with our team and find the app convenient. It's great to hear that we've been able to assist you when needed. Let us know if there's anything else we can do for you!"
Connie Warner
September 3, 2025
"Bruce, James and staff are very professional and worked very hard to get us to join state farm. I am pleased on vehicle insurance prices, we saved 60.00 per month by switching to State farm..Would recommend price checking with Bruce."
"Connie, thank you for your wonderful feedback! I'm happy to hear that you found our team professional and that we could help you save on your insurance. We appreciate your recommendation and are here for any questions or assistance you might need in the future. Thanks for choosing us!"
K Wex
August 27, 2025
"Moved from South Florida to East Tennessee. Transferring my auto and adding renters insurance was easy. Received an excellent rate. Much appreciated"
"Thank you! I'm happy to hear that the transition from South Florida to East Tennessee went smoothly and that you found our rates excellent. If you need any further assistance or have questions, feel free to reach out. We’re here to help!"
Mitch Kinzalow
August 21, 2025
"Great Insurance and the best customer service"
"Thank you, Mitch! I'm happy to know you appreciated our customer service and insurance offerings. We’re here to help with any of your insurance needs!"
Jessica Anderson
August 13, 2025
"We recently switched to State Farm home insurance couldn’t be more happier with the customer service! Thanks Bruce and James !"
"Jessica, thank you for sharing your experience! I'm glad to hear that you are satisfied with our customer service. We're dedicated to providing excellent support. If you have any questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Jimmy Tuggle
March 25, 2025
"Very helpful and excellent service"
"Thank you so much for the fantastic review, Jimmy! It's wonderful to hear that you had such a positive experience."
Phil Oz
January 30, 2025
"Great customer service. Answered on the first call every time."
"Thank you for the fantastic feedback! It's wonderful to hear that the customer service met your expectations and that your calls were answered promptly. Your satisfaction is our priority!"
Randall Bledsoe
November 21, 2024
"I have been with this agency for several years now and have no complaints. Desirae always goes above and beyond with quick responsive service."
"Thank you so much for your kind words and continued trust over the years! It's wonderful to hear that Desirae's quick and responsive service has made such a positive impact. Your satisfaction is our top priority, and we look forward to serving you for many more years to come!"
Debra
November 21, 2024
"Very nice and Profesional office staff. Fair prices."
"Thank you so much for your kind words, Debra! We're delighted to hear that you found our office staff professional and our prices fair. Your feedback means a lot to us and we look forward to continuing to serve you!"
James Troup
September 30, 2024
"I have spoken with Desirae at the State Farm office several times and she is always super helpful and very responsive. I highly recommend calling Bruce Patteson's office in Athens and specifically Desirae to help you with any policies or questions you need answered!"
"Thank you so much for your kind words, James! It's fantastic to hear that Desirae has been super helpful and responsive during your interactions. We appreciate your recommendation and are always here to assist with any policies or questions you may have!"
Stella Long
September 29, 2024
"Fantastic customer service representatives. Very friendly and knowledgeable."
"Thank you so much for your kind words, Stella! It's wonderful to hear that you found our customer service representatives friendly and knowledgeable. We're here to help with all your insurance needs and appreciate your positive feedback!"
Scott Caylor
September 29, 2024
"Best place for insurance professional staff"
"Thank you so much for your kind words, Scott! We're delighted to hear that you found our staff to be professional and our office a great place for insurance."
Joshua Osmin
September 22, 2024
"Desirae is awesome!!"
"Desirae's dedication truly shines through! It's fantastic to hear that you had such a positive experience. Thanks for sharing!"
Tonja Lewis
September 22, 2024
"Desirae is amazing. Goes above and beyond."
"Thank you so much for your kind words about Desirae! It's wonderful to hear that she went above and beyond to assist you. Your feedback is greatly appreciated!"
Jeff Hester
September 22, 2024
"Great people to deal with. My insurance agent, Desirae Baker, is always available when I need an answer or a quote. Thank you for all that you do. THANK YOU!!!"
"Thank you so much for your kind words! Desirae is dedicated to providing exceptional service and it's wonderful to hear that she has been able to assist you promptly. We appreciate your support and look forward to continuing to serve you!"
Jacob Baker
September 22, 2024
"Very responsive and they gave me an incredibly good rate on my car and home insurance!"
"Thank you so much for sharing your experience! It's fantastic to hear that you found the rates for your car and home insurance to be incredibly good. Being responsive and providing great service is always a top priority."
Jenean Baker
September 17, 2024
"Saved us alot of $$$. Desirae is awesome to work with!"
"Thank you so much for sharing your experience! It's fantastic to hear that Desirae was able to help you save money and that you enjoyed working with her. We appreciate your feedback!"
Robert Landress
September 11, 2024
"Desiree has been a Great help Awesome job She took care of everything I needed Thank you"
"Desiree's dedication truly shines through in her work! It's fantastic to hear she took care of everything you needed. Thank you for sharing your positive experience!"
Keith Hembree
July 10, 2024
"Desirae has been very helpful with my concerns."
"Thank you for sharing your positive experience with Desirae! We're glad to hear she was able to assist you with your concerns. If you have any more questions or need further assistance, feel free to reach out."
Buffy Jones
July 10, 2024
"Bruce and hus staff are always friendly and helpful. My claim was filed immediately. My windshield was filed in 2 days. Easy to work with. Desired was extremely helpful."
"Thank you for sharing your positive experience with us! We appreciate your kind words and look forward to assisting you in the future."
Dee No
July 10, 2024
"Great representatives at State Farm! Their rates were very fair and low, which is what we need in these expensive times..Thank you Bruce and Desirae!"
"Thank you for the kind words, Dee! We're happy to hear that you had a great experience. We're always here to help with fair and low rates to meet your insurance needs. Thank you for choosing State Farm!"
Brenda Norwood
April 28, 2024
"Mr Bruce Patterson and his staff were very friendly and helpful"
"Hello Brenda Norwood, Thank you for your positive google review. Our office top priority is to provide great insurance options for our policyholder's, and provide a positive and friendly insurance office. Thank you for trusting State Farm for your insurance needs. -Bruce."
Paula
April 25, 2024
"Bruce Patteson , along with his staff are on the ball to assist you in getting your insurance needs taken care of in a timely manner. They are all very personable and professional. They treat all individuals as if they were the only ones in the room. Thank You for your speedy and professional help."
"Hello Paula, Thank you for your positive google review. Our office top priority is to provide great insurance options for our policyholder's, and provide a positive and friendly insurance office. Thank you for trusting State Farm for your insurance needs. -Bruce."